Privacy Policy

SR Civils & Excavation
ABN: 46 666 968 298
Website: www.srcivilsandexcavation.com.au
Email: sr.civils.excavations@outlook.com
Phone: 0416746192

SR Civils & Excavation (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains how we collect, use, store, and protect your personal information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).

1. Information We Collect

We may collect personal information including:

  • Name

  • Phone number

  • Email address

  • Job address

  • Any details you provide through contact forms, emails, phone calls, or quotes

We may also collect website usage data such as IP address, browser type, and pages visited through cookies or analytics tools.

2. How We Collect Information

We collect information when you:

  • Submit a form on our website

  • Contact us by phone, email, or text

  • Request a quote or service

  • Interact with our website or online advertising

3. How We Use Your Information

We use your information to:

  • Respond to enquiries and provide quotes

  • Deliver our services

  • Communicate about jobs or appointments

  • Improve our website and services

  • Meet legal and regulatory requirements

4. Disclosure of Information

We do not sell, rent, or trade your personal information.
We may share your information only when:

  • Required by law

  • Necessary to deliver a service (e.g. subcontractors, suppliers), and only to the extent required

5. Data Storage and Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. Information is stored securely and accessed only by authorised personnel.

6. Cookies and Tracking

Our website may use cookies and tracking technologies to improve user experience and measure website performance. You can disable cookies in your browser settings if you prefer.

7. Access and Correction

You may request access to the personal information we hold about you or ask for corrections if it is inaccurate, outdated, or incomplete. To do so, contact us using the details below.

8. Complaints

If you believe we have breached your privacy, please contact us. We will investigate and respond promptly. If you are not satisfied, you may contact the Office of the Australian Information Commissioner (OAIC).

9. Contact Us

For any privacy-related questions or requests, contact:

SR Civils & Excavation Pty Ltd
Email: sr.civils.excavations@outlook.com
Phone: 0416746192

10. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.